SO FINE – Official Policies

1. Order Verification

• Customers will receive verification calls before order dispatch.
• Your phone number must be switched ON and able to receive local calls/SMS.
• If the number is off, unreachable, or not answered, the order will be automatically cancelled.

2. Cash on Delivery (COD) Requirements

• Provide a complete and accurate address with active phone number.
• Customer must be available to receive the parcel on delivery day.
• Please do not refuse the parcel after confirmation; unnecessary refusal may result in blocklisting.
• Courier charges are non-refundable.
• For high-value orders, advance payment may be required.

3. Shipping Policy

• Orders are processed within 24–48 hours after verification.
• Delivery time: 2–5 working days across Pakistan.
• Shipping charges typically range from Rs. 200–300, depending on the city.
• Delays may occur due to weather, courier load, or public holidays.